Experience the power of clear, secure and instantaneous real-time video communication in American Sign Language, Spanish and other languages.
LSA Video, Inc.’s Video Remote Interpreting (VRI) service is the industry’s most advanced, comprehensive solution for clear, real-time, video communication with qualified and professional video Interpreters. Recommended applications for video interpreting include medical emergencies, clinical settings, physical therapy appointments, K-12 and postsecondary education, court proceedings, depositions, conferences, impromptu meetings, government services and wherever on-demand interpretation is a necessity. LSA Video currently provides video interpreting services in multiple language offerings, including the ones listed below. Please note that Spanish and American Sign Language are available on demand but the other languages must be scheduled ahead of time.
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Video Remote Interpreting by LSA Video, Inc.
Video Remote Interpreting by LSA Video provides complete audio and video encryption. This feature ensures that all video interpreting conducted by LSA Video is 100% secure and inaccessible by outside parties. It is also in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
Video interpreting is the perfect solution when you need to access an on-demand Interpreter and the Interpreting by Telephone and Face-to-Face Interpreting methods are not appropriate or feasible for the situation. Our video interpreting service will give you the opportunity to access a qualified and professional video Interpreter via the Internet within just a few minutes, eliminating the need for Interpreter travel and advance scheduling. As soon as the call is connected, the video Interpreter will appear on the computer monitor. You will be able to see and hear the remote Interpreter as if he or she were in the room with you.
Utilizing cutting-edge technology, LSA Video’s video interpreting service is accessible from any location in the United States and abroad. In order to access our VRI platform, you will need the following: network access (including wireless), a desktop or laptop computer and a 2 megapixel camera. Our video interpreting system works on most popular Web browsers, including Internet Explorer, Mozilla Firefox and Google Chrome.
Our “First In, First Out” (FIFO) call queuing model allows your calls to be answered in the order in which they were received, for the fastest connect time possible. Live monitoring of the call queue, real-time reporting metrics (e.g., call attempts, connection times and total interpretation minutes used), secure and HIPAA compliant software and the ability to request preferred video Interpreters are just some of the many features of LSA Video’s Video Remote Interpreting platform.
By using video interpreting services from LSA Video, you will ensure compliance with the Civil Rights Act of 1964, the Americans with Disabilities Act, the Rehabilitation Act and the Individuals with Disabilities Education Act. Video Remote Interpreting from LSA Video is a simple, reliable and cost-effective solution for meeting all of your multilingual interpretation needs.
What our clients are saying about Video Remote Interpreting!
When deciding to make the switch to Language Services Associates (LSA) we were attracted to the low cost per minute language interpretation and the availability of Video Remote Interpreting (VRI) for the Deaf and Hard of Hearing Community. Particularly appealing was the 30 day trial period where we could use the product and allow our staff to “weigh in” on the service. After receiving excellent reports from our staff members, we decided to make the switch to LSA. The Windsor Police Service is the first in Ontario to offer VRI through LSA. All we needed to go live with VRI was a personal computer, network access and a 2 mega-pixel camera; there was no expensive equipment to purchase. There is a cost savings compared to face-to-face interpretation and the service allows us to offer on demand access to interpretation 24/7. The staff at LSA are excellent to work with and I would definitely recommend LSA.”
- Lori Powers, Director E911 Centre, Windsor Police Service
Learning how to use LSA’s Video Remote Interpreting (VRI) system has been easy for our staff. It can be intimidating to use technology that you have never used before. But this process is very simple to use and it is a great help, especially when we are working with a person to get the details we need to provide the right tests. It also makes the registration process go faster, which is a benefit to the patient and everyone else who is waiting for an appointment.”
- Ruth Sullivan, MS, RNC, CRRN, NE-BC
Patient/Family Advocate
If you are an LSA Video VRI client, please click here to login.